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7 Great Ways to Alienate Customers Online

So you spent a lot of time and money building your new website or blog. And you’ve been waiting for the business to roll in. It’s not.

What could possibly be wrong?

Here are a few things you might be doing to alienate your . . . →Read Full Post

Tips to Start Fresh in the New Year

The beginning of a new year often feels like a rebirth of sorts, a chance for a fresh start with the promise of new beginnings. Even if you’re not one for resolutions, you can jump-start the year with a few small tasks that pay . . . →Read Full Post

Pouting Teens, Unhappy Customers

“Why can’t you ever make anything that actually tastes good?”

If you’ve had the joy of parenting a teenager, you probably have heard a similar comment. If not, I can tell you, it’s not my cooking. I promise. Teens just have a way of . . . →Read Full Post

Is Your Brand a Hot Mess?

Chewing Gum and Coffee Stains are Bad for Brands

When I started this post, I was ready for a full scale rant. But I set it aside for a few days and cooled down enough so now I can simply tell you a story:

. . . →Read Full Post

Retail Marketers’ Nirvana

Tracking Your Shopping Cart in the Store, Dressing Room and Beyond

I was intrigued by the article in today’s Wall Street Journal, Wal-Mart Radio Tags to Track Clothing, on the use of RFID (radio frequency identification) tags in clothing. While this is an inventory . . . →Read Full Post