Quantcast

Your Customers Don’t Know What They Want

Customers don’t have all the answers, especially when it comes to product innovation.

Surprised? It’s true.

Customers can do a great job of helping you iterate products. They know that “This button would work better over here,” or “That knob always gets in the way.” . . . →Read Full Post

Is it Time to Fire that Customer?

When was the last time you let a customer go?

It sounds counterintuitive, but sometimes, saying goodbye is the right thing to do.

There was recently an interesting case study in the Harvard Business Review about a company that had started using activity based . . . →Read Full Post

Who’s Got the Entrepreneurial Spirit? You Might be Surprised

I was browsing my weekly issue of the Atlanta Business Chronicle the other day and came across an article that fascinated me. The article discussed a recent decline in startup activity, but that’s not what surprised me. I was intrigued by the data quoted . . . →Read Full Post

Build a Better Advisory Board

I recently attended a great panel discussion at Atlanta’s StartupChicks. The topic was advisory boards, including when and why you need one and how to get the most from having one.

The panel covered a lot of ground in the hour-long discussion, and it . . . →Read Full Post

Reinvention…without Regret

I had breakfast this morning with an old friend. Our kids have grown up together since day care days, and as professional women, we’ve enjoyed getting together over the years to compare notes on life as a working mom.

This morning I found myself . . . →Read Full Post